ZOIC PRIVACY POLICY

Effective Date: January 23, 2026

At ZOIC, your privacy and data security are our top priorities. This Privacy Policy describes how we collect, use, and protect your information when you utilize our web design, digital marketing, and professional concierge services.

1. Information We Collect

To deliver a high-performance website within our 7-day guarantee, we collect the following:

  • Personal Identification: Name, email address, phone number, and business name.

  • Business Assets: Company logos, brand imagery, business descriptions, and content provided via our onboarding process.

  • Technical Data: IP addresses, browser types, and usage patterns collected via cookies to optimize site performance and user experience.

  • Payment Information: Financial transactions are processed via secure third-party gateways; we do not store full credit card details on our servers.

2. How We Use Your Information

We utilize your data strictly for the following professional purposes:

  • Contract Fulfillment: Building and deploying your digital assets within the promised 7-business-day window.

  • Performance Engineering: Utilizing business data for keyword placement and pixel-level tuning to ensure a 90+ PageSpeed score.

  • Concierge Support: Managing backend updates, security monitoring, and executing unlimited content edit requests.

  • Communication: Sending critical updates regarding project milestones, billing, or service enhancements.

3. Data Sharing and Third-Party Integrations

We do not sell your personal data. We only share information with essential service providers, including:

  • Infrastructure Partners: Secure hosting and server providers.

  • Technical Ecosystem: Essential integrations within the WordPress, Astra, and Elementor frameworks required for site functionality.

  • Legal Compliance: Disclosure may occur if required by law or to protect the legal rights of ZOIC.

4. Asset Liberty & Data Ownership

  • 100% Ownership: In accordance with our core values, the client retains 100% legal ownership of all website data, files, and databases upon project completion.

  • Portability: We guarantee your right to migrate your entire WordPress site to any third-party provider. We do not use proprietary “locks” to restrict your digital freedom.

5. Cookies and Tracking Technologies

We use cookies to enhance site navigation and analyze traffic. You may manage your preferences via our integrated Cookie Consent manager (e.g., CookieYes or Complianz) to ensure compliance with regional privacy laws.

6. Data Security

We implement robust technical and organizational measures to safeguard your data against unauthorized access or loss. This includes proactive security monitoring for all client websites managed under our concierge plans.

7. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you have the right to:

  • Access, correct, or delete your personal information.

  • Request the porting of your digital assets.

  • Withdraw consent for non-essential data processing at any time.

8. Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please contact our privacy team at: legal@zoicdigital.com.

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